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Frequently Asked Questions

Become a client. Get to know our products. Learn about our practices. Download a credit application. Here, you can find answers to your questions and more.

  • Where is Benchmark Growers product from?
    All flowers are grown in Colombia. All suppliers are located in the Sabana de Bogotá and in Rionegro, Antioquia.
  • Is Benchmark Growers product grown responsibly?
    Yes, our suppliers are fully certified by Florverde Sustainable Flowers®, GLOBALG.A.P., and Business Alliance for Secure Commerce (BASC). Our suppliers are also Rainforest Alliance Certified™.
  • Doing business with Benchmark Growers: How do I become a client?
    You may contact us via e-mail at or by phone at 571-8840036 or 573-153610944 and we'll assist you with the process. You can also download our CREDIT APPLICATION and fax it to 571-8840036 ext. 226 or send it by email to
  • How can I order flowers from Benchmark Growers?
    If you are an Importer, Wholesaler, Repacker, Bouquet Manufacturer, Florist or Event Planner you can order our fresh cut flowers directly from us. You can also contact us at or download a credit application from our site and send the completed application to or fax it to 571-8840036 ext. 226. Please tell us what products you are interested in and include your contact information so that one of our account managers can contact you. You can also call us at 571-8840036 and dial 206 where you may speak directly to the manager in charge.
  • Does Benchmark Growers have a Credit Department?
    Yes, Benchmark Growers has a Credit Department designated just for the purpose of obtaining credit and opening an account. Our account representatives can help you obtaining all the information needed to open an account, such as CREDIT APPLICATION and bank references. You may also find this form at the top of this page where you can download it, fill it out and fax it back to us so that the process can get under way prior to your first order.
  • What are the requirements for opening an account with Benchmark Growers?
    You will need to fill out our CREDIT APPLICATION which can be obtained from an account representative or at the top of this page. There are different criteria for the amount of credit that can be given. Our Credit Manager will review your credit application and set your credit limits, based on information obtained from a variety of sources plus the insurance company coverage.
  • How soon an account may be opened?
    As long as the information on your credit application is complete and gives our Credit Department enough criteria from which to ascertain your credit worthiness, it should take no more than three working days.
  • How fast can you react to a special order or pre-booking?
    We are able to react to special orders and pre-bookings with a minimum four-day advance notice.
  • Do you have a standing order program?
    Yes. Not only will you be able to place a Standing Order with us, but you will also notice that the advantages and technical support that we offer surpasses that of our competition. These added benefits give you more time to concentrate on further developing your business.
  • What is your commitment to standing orders and pre-bookings at peak holiday times?
    Benchmark Growers is strongly committed to our standing order and pre-booking customers. We fill standing orders first, then we fill standing order customer pre-bookings, followed by pre-bookings on a first come, first serve basis. We pride ourselves on our ability to fulfill standing orders and pre-bookings on a consistent basis with a high quality product and unsurpassed service. Call us and let us help you with all your flower needs.
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